M-Business & M-Government: Co-operation, The Greek case study   

Kapogiannis, G., Touzos, M., and Kreps, D. 

As e-Commerce matures and its tools and applications improve, greater attention is being given to improving the business of public institutions (national and local), and to exploring the potential of what is called e-Government. e-Government is the use of Information Communication Technology to provide citizens and organizations with more convenient access to government information and services, and to deliver public services to citizens, business, and public sector partners. It is also an efficient and effective way of conducting business transactions with citizens and between government organisations.  m-Government is simply e-government conducted in a wireless environment. The rapidly increasing number of e-Government systems operating worldwide is perhaps the best indicator of acceptance of such systems, and the same is true of m-Government systems.This paper presents the currents needs of Greek companies to invest in the next generation of e-Business: m-Business. It seeks to present the importance of cooperation between e-Business and m–Business, which could play an important role in the more general development of e–Government. m-Government, in the authors’ opinion, in association with the private sector, is a likely primary focus for the best of G2B in Europe. The study presented in the paper was conducted by structured interviews with 15 private sector company managers who were interviewed using a structured questions list controlled by the interviewee.

Keywords: m-business, m-government, investment, G2B,G2C