Success and Failure Factors for e-Government projects implementation in developing countries: A study on the perception of government officials of Bangladesh   

Chowdhury, H. G., Habib, M. W., and Kushchu, I.

e-Government is considered as one of the most powerful tool to spread digital dividend across different social segments of any developing country. The current research has attempted to assess current level awareness about e-government initiatives among government employees of Bangladesh. This research conducted a survey regarding the perception of a recent e-government initiative of Bangladesh named e-Citizens Service Application among government officials. This paper explains the relationship exits between the awareness, effect of awareness creation on the value towards the e-government initiatives of Bangladesh government employees. An attempt has made to identify the responsible authority who should promote e-government in Bangladesh in views of government officials. The main focus of this paper was to replicate factor model to identify success and failure factors considered as critical in implementing e-government of Bangladesh. This paper concludes by listing most critical success and failure factors relating to e-government implementation in Bangladesh.

Keywords: e-Government, developing country, digital divide, Bangladesh, e-citizens.